For each user, you can set different user roles to define the user's privileges within your account.
What is a user in MICE?
A user is a colleague or partner who has access to the system with their own login. Each user receives personal login credentials and can work independently within the application, depending on the permissions assigned to them.
Want to add a new user first?
Go to 'setup' via the main menu and click on 'users' in the setup menu.
Click on 'add user' to add a new employee.
At the bottom, assign one or more of the user roles.
Permissions per user role
Depending on a user's responsibilities and skills, an administrator can assign one or multiple user roles to a user profile.
Do you want to grant a user all permissions? Set the user roles 'administrator' and 'planner'.
| Adminis-trator | Planner | Staff | Billing | Crew |
View planning, calendar, occupancy view | ✔️ | ✔️ | ✔️ | ✔️ | ✔️* |
Get assigned to events |
| ✔️ |
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Assign events to planners | ✔️ | ✔️ |
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View event dashboard | ✔️ | ✔️ | ✔️ | ✔️ |
|
Edit events | ✔️ | ✔️ |
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Select location and setup | ✔️ | ✔️ |
|
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View quotes | ✔️ | ✔️ |
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Create and send quotes | ✔️ | ✔️ |
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Create and send documents | ✔️ | ✔️ | ✔️ |
|
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View documents | ✔️ | ✔️ | ✔️ |
| ✔️* |
Upload files | ✔️ | ✔️ | ✔️ | ✔️ |
|
View reports | ✔️ | ✔️ |
| ✔️ |
|
View messages | ✔️ | ✔️ | ✔️ | ✔️ |
|
Communicate with clients | ✔️ | ✔️ |
| ✔️ |
|
View and edit contacts | ✔️ | ✔️ |
| ✔️ |
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Merge contacts | ✔️ |
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Export contacts | ✔️ |
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View and edit company settings (setup) | ✔️ |
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View invoice overview | ✔️ |
|
| ✔️ |
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Send and edit invoices | ✔️ |
|
| ✔️ |
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Get tasks assigned and tick off tasks | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
Edit tasks | ✔️ | ✔️ |
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* The crew can (if configured) only view the following files in a custom planning view:
Most recently approved quote
Published and shared documents
Attachments
Click here for more information about the crew user role.
FAQ
How can I adjust the permissions of a user role?
User role permissions are predefined and cannot be customised.
Can I assign multiple roles to a single user?
Yes, you can. To give a user full access to the system, simply assign them both the planner and administrator roles.
Can multiple users work in MICE at the same time?
Absolutely! MICE supports unlimited simultaneous users. Each subscription includes a default number of user accounts based on your plan. Need more users? You can add extra accounts for an additional monthly fee - just send us a message via the chat.