MICE Operations

Dennis de Kort

Tjeu Hendrickx

In setup you set up your account and automation takes care of the rest.

Setup

VAT included or excluded

Add and delete event types

Adding and analysing cancellation reasons

Adding attributes (custom fields)

Multilingual and translations (MICE Pro)

Settings 

Users: add, edit and delete

(Setting) user roles

Crew user role

Forgot password

Users

Products

Create products

(Product) categories and labels

Organize product categories

Import products

Composing products

Rate groups

Fixed product price instead of price per person

Compound prices (with multiple VAT rates)

Product price based on duration (hours)

Cost price and margin calculation (MICE Pro)

Product tiers (MICE Pro)

Setting product prices

Packages 

Add and set up packages

How do I add activities to a package / event?

Adding activities to a package

Composing packages

Package price structure

Packages and price tiers (PRO)

Setting package prices

What are packages in MICE?

Can I turn off/hide packages?

Spaces and setups 

Add spaces and setups

Add room rental

Linked locations (MICE Pro)

Setting spaces and setups

Create quotations for the digital world, with powerful sales and presentation functionalities

Digital quotes

Text formatting options

Create and arrange document templates

Templates

Workflows (MICE Pro)

Workflows

Automatically send preset messages linked to certain actions or a certain date.

Automated messaging (templates)

Turn on/off messages per client

(Automated) messaging 

Request for proposal (RFP) tool

Getting started with the request widget

Preparing your assortment for the request widget

Request widget settings

How to use the request for proposal widget optimally and what is the idea behind it?

Tips for the request for proposal widget

Preselection in request for proposal widget

Getting started with the request for proposal tool

Installing the widget with the script code

Installing the request widget on your WordPress site

Installing the request widget on your Wix site

Installing the widget on your website

Measure conversions of the request widget in Google Analytics

Advanced widget tracking with Google Tag Manager (GTM)

Measuring conversions from the request widget

How can I test the request widget?

Which setup is chosen via the request module?

And which image format is best for the request module?

How do I add photos (to the widget)?

Agreements

Integrations

API key management

API keys

How can I quickly edit products, packages or locations?

How can I recover deleted data?

What information can I find at history?

Find answers and get help from Intercom Support and Community Experts

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