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Installing the request widget on your WordPress site

Timo van der Zanden avatar
Written by Timo van der Zanden
Updated today

To place the request widget on your website, you need administrator access to your MICE account and you must be able to manage your website. Your website developer can help you with this if necessary.

Is your website built with WordPress? Then placing the application module on your website is easier than ever with our WordPress plugin.


Installing the plugin

Automatically via your website admin (recommended)

  • Log in to the admin area of your WordPress website (wp-admin).

  • Go to Plugins in the main menu.

  • Click Add Plugin at the top of the page.

  • In the search field, type MICE Operations.

  • The plugin “MICE Operations Widget” will appear; click Install Now.

  • Once the installation is complete, click Activate.

  • The plugin is now activated; you can start configuring it. 🥳

Download and manually install via your website admin

  • Click Download (or click here to download directly).

  • Log in to the admin area of your WordPress website (wp-admin).

  • Go to Plugins in the main menu.

  • Click Add Plugin at the top of the page.

  • Click Upload Plugin.

  • Click Choose File.

  • Select the downloaded file on your computer and click Open.

  • Click Install Now.

  • Click Activate Plugin.

  • The plugin is now activated; you can start configuring it. 🥳

Download and manually install via FTP

If you are unable to install plugins via the admin area of your WordPress website, the best solution is to download the plugin and install it manually.

  • Click Download (or click here to download directly).

  • Unzip the downloaded file.

  • Log in to your FTP server.

  • Upload the entire mice-operations folder to /wp-content/plugins/.

  • Log in to the admin area of your WordPress website (wp-admin).

  • Go to Plugins in the main menu.

  • Find the MICE Operations plugin and click Activate.

  • The plugin is now activated; you can start configuring it. 🥳


Configuring the plugin

After installing the plugin, you can adjust several settings to tailor the request widget to your needs. To do this, go to Settings → MICE Operations in your WordPress admin area.

Entering the Widget ID

It is important to enter your own widget ID. You can find the ID of your request widget by following these steps:

  • Go to Setup → Widgets in your MICE account.

  • If you have multiple request widgets, select the desired widget.

  • At the top right of the preview, you will see the URL of your request widget. The numbers and/or letters at the end of this URL are the unique ID of the request widget.

Example image (note that the ID shown is an example and not from your widget):

💡Tip: You can also use the widget link on websites without a widget code. You will then arrive at a neat page with the request widget.

Other settings

  • Primary color: set the colour of the buttons in the request widget.

  • Button position: choose where the button to open the request widget appears; bottom left or bottom right of the screen.

  • Button horizontal padding: set the distance of the button from the side of the page.

  • Button vertical padding: set the distance of the button from the bottom of the page.


Disclaimer

Support is provided regarding the submission and accuracy of the data. However, MICE Operations does not offer (individual) support for installing the widget on your website. If you require assistance with this, we recommend contacting your website administrator.


FAQ

Can the request widget be embedded directly into the page (e.g. via iframe or embed)?
While this is technically possible, we recommend using the default pop-up version instead. It performs better across a wide range of devices and browsers. Unlike the standard pop-up, the embedded version is no longer actively maintained or optimised. It also lacks support for certain features, such as the timeline.

Does the plugin affect my website’s loading speed?

We understand how important good website performance is. The plugin is very lightweight and therefore has no negative impact on your website’s loading speed.

Can I place multiple request widgets on my website?

If you have a MICE Pro package, you can create multiple request widgets. To place these on your website, this must be done via a script code or link. In this article, you will find the necessary explanation.

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