If you use MICE Pro, you can work with multiple languages in the system. This allows you to effortlessly generate quotations, work lists and other documents in the desired language. This significantly improves the accuracy and effectiveness of your communication with clients.

In MICE, you can activate translations. To do this, go to management (via the main menu). You are now in the 'company data'. Next, you will see enabled languages. Here, activate the language you want to add.

After activating the languages, you can start adding translations.

You can switch between translations in each module by clicking on the languages:

Translations can be entered in the setup environment at the following modules:

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Select a product and click on the heading of the appropriate language, where you can then add the translation.

Select a product category and click on the heading of the appropriate language, where you can then add the translation.

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As with products, you can edit the name and short and long description of a package by clicking the language switch. Don't forget to save the whole package!

Translate activities in packages

To customise the name and description of activities in the package, follow these steps:

As with products, you can customise the name and short and long description of a location by clicking the language switch.

Select a setup and click on the heading of the appropriate language, where you can then add the translation.

In each template, you can set a language at the top right. Please note that the variables, the scenario and the cost overview are displayed in the template in your own language (preferred language).

Every (automatic) message in the setup environment needs to be translated. Click on a message and switch between languages via the headings.

For each request widget, you set a language under the heading "general". This setting ensures that the set language is used for all standard elements in the widget.

You translate the titles and accompanying texts yourself. Below are explanations for each part of the request widget that you can translate.

Under the heading "event info" you can translate the title and accompanying text found in step 1 of the request widget, where one selects an event type, number of guests and date.

Under "locations", translate the title and accompanying text found at the top of Step 2 of the request widget, where one chooses a location.

At "packages" translate the title and accompanying text found at the top of Step 3 of the request widget, where people choose a package.

Under "activities", translate the title and accompanying text found at the top of Step 4 of the request widget, where one can expand the chosen package by adding product suggestions.

Contact details

Under the heading "contact details", you can translate the title and accompanying text found in the last step (step 5) of the request module, where people leave contact details.

Extra fields

Under "extra fields" you can translate the title and accompanying text listed above the extra fields. You can also translate the extra fields. This information can also be found in the last step (step 5) of the request widget.

Under the heading "confirmation", you can translate the thank you message and the confirmation e-mail of the request.

Adding translations does not work retroactively. So make sure translations are added before you start working with events.

Already added to the event? Then delete the object and add it again, the most recent version from the setup environment will be retrieved. We recommend this option.

Another option is to update the information in the event so that the correct translations are retrieved (based on the language of the event client). In doing so, please note that other data will also be updated. Read more about the process here.