For many events, the request is the first contact moment with the client and should therefore be user-friendly, well-organised and a good presentation of your product range. That is why we have improved the design of the request module and introduced a new version.
The goal of a request module is for the client to create a first draft of his/her event. This means we are talking about a non-binding inquiry, compared to a booking module (which regularly lead to a loss in conversion).
PRO TIP! The MICE PRO package allows you to create more than one request for proposal widget. This can be very useful when, for example, your website has a landing page per event type. Per event type you can create a request for proposal widget so clients do not have to select an event type in step 1, and you can select per event type whether or not the client needs to select a location. So, in this situation, the client does not have to go through unnecessary steps.
There are a few fixed steps in the request module:
Step 1: Orientation questions
The lay-out and questions are pre determined. These questions collect essential information on which suitable options are presented to the client.
Kind of event / event type
At event types (setup > settings > general settings) and at 'widgets' in the setup environment (setup > widgets) you can decide which event types are shown.
By linking an event type to a package, after selection of (for example) 'meetings', only meeting packages are shown.
Likewise, you can also link event types to locations. This ensures that, for example, no meeting rooms are shown while creating a draft to organize a wedding.
Pay attention! In case no event types are linked to a package or location, all options will be shown
Tip: To see which event types are linked to certain packages or locations, you select the 'quick edit' view via the package and location environment (in setup).
Step 2: Select locations
During step 2, the client can select a location. In case you created specific packages for a room/location you can add these per package.
You can choose to turn off this step (select location).
Step 3: Select package
Only 1 package can be selected in the request module. Subsequently you will see it's content identical as to how you added them at setup > packages.
Step 4: Event setup
Decide the design of the event setup section yourself via setup > widgets. It is, for example, possible to choose whether or not the timeline is shown so the client can adjust the times of the event, and decide if the suggestions are shown as pictures or in a list.
The end result
Go to setup > widgets. Subsequently you can see the widget's design by clicking on the link (see image below).
At this screen (widgets), you can also change the layout, titles and text. Walk through the options step by step.
Step 5: Contact details
You can decide on whether or not certain contact details are mandatory to fill in.
It is possible to create 'extra fields' to collect more information. At setup > widgets, go to 'extra fields' and click on '+ add item' to create an extra field.
Using the new request module on your website
You can simply use your existing application modules in MICE Operations for the new application module. All settings and texts are automatically adopted.
The request module can be used as a separate page or can be fully integrated into your website as a beautiful wizard. Have a look at this example:
Installing the request module on your website
In order to integrate the new request module into your website, we offer the following possibilities.
Installing on your WordPress site
With the WordPress plugin from MICE Operations, installing the request module on your WordPress site is easier than ever.
Install with the script code
In all other cases, you use a script code to integrate the application module into your website. You need to have some basic knowledge of HTML.
Of course, you can also link to the request module without the widget code. The request module will then open in a new page, as in the previous example.
And that's how easy it is to start with the new request module.
Open an request module
In a pop-up
By default, the new request module is opened in a pop-up on your website. The user has maximum attention to your offer. To do this, use the standard link that you will find in the settings of your request module.
The link looks like this:
P.S. You can also use this link on websites without a widget code. You will then arrive at a neat page with the request module.
In the page
With the old widget code, the request module was always embedded in the page. The new request module still supports this possibility, but it has become much easier to place the request module in your page.
Simply place another link to the request module in your page, but now put
#embed behind it. This will then look like this:
This link is automatically converted by the widget code and the request module appears on your page.