Getting started implementing your MICE account? Then follow the steps in this article to fully set up your system with all the necessary data. Each step has a reference to instructional videos and/or in-depth articles on the relevant part.
1. Company settings (company & identity)
First, get started with your company and identity details.
Enter your general email address where your team can be reached.
Set your default VAT mode. Here you choose whether you want to manage products including or excluding VAT. Learn more about VAT settings
Add your company logo and a main image. These will be displayed at the top of your digital offers.
Add an accent colour, an extra personal touch to your quotes, request module and account.
Add a document containing your terms and conditions.
2. Event types
Add all types of events for which you welcome your guests. With event types, you structure your system and offerings. Some examples of event types are: a meeting, a wedding, a company party or a conference. Learn more about adding event types
3. Setups & locations
Add all locations. These are rooms/spaces of your event location. More information about adding venues
Add all possible set-ups in your rooms. Think for example of a U-shape, theatre or school setup. More information about adding setups
Set up capacity per location
4. Products & product categories
Next, you add products. Via an Excel file, you can import products so that your entire range is in MICE at once, with all the corresponding information, such as product descriptions and prices. More information about adding products
By dividing products into product categories, you structure your range, present information per category and have insight into the turnover per category in reports.
A package is a blueprint of an event. It is a standard schedule for a specific event which you can reuse over and over again, so that you do not always have to recreate the schedule for an event which is organised frequently. You put together a package by adding different activities and corresponding information. For each part of the event, you create an activity with the right start and end time and products to go with it.
Your packages form the basis of what is displayed in the request widget (continued in step 8) and what you can quickly retrieve in the event dashboard.
In MICE, you can create an infinite number of templates for documents and quotes. A template is a blueprint you can create for different documents and quotes that you can reuse. This allows you to have a template ready at the push of a button, which you can personalize (if necessary) and send for a specific meeting.
7. Request for proposal widget
The purpose of the request widget is that the client can submit a request via your website and immediately create a first draft of his/her event, which then arrives in your back office as a fully filled in event. It is always a non-binding request. The request widget does not show availability, unlike a booking widget (which regularly leads to conversion loss if there is no available offer). Learn more about setting up the request module
8. Invite colleagues
Collaboration is what MICE is all about, so invite your colleagues immediately. Add your colleagues' e-mail addresses so they receive an invitation (by e-mail) and access to your system. They can start using MICE right away!
By assigning user roles to a user, you determine which authorisations this colleague has within your system. Learn more about user roles